Included

Running AgencyMGR means operating your agency on the best and most efficient, cost-effective, easy-to-use, business platform, tailored to your agency, and delivered as a monthly subscription.

But once Initialization of AgencyMGR is completed and the platform launched, you don’t just get software — you get a full suite of world-class business support services — INCLUDED in your monthly service/software licensing and subscription fee!

INCLUDED SERVICES

  • Application Support
    • Total, complete, ongoing & on-demand.
    • Whatever you need to keep systems running smoothly.
    • Phone, Remote/Onsite resolution of user errors, issues, problems, etc.
  • Break-Fix Support
    • Correct errors, fix problems, re-writes & adjustments.
    • We fix anything that goes wrong with our software!
    • Luckily, our software is so reliable, there’s not much to fix…
  • Update Support
    • Enhancements, New Features & Maintenance Releases.
    • Incremental “releases” as they come out during the year.
    • Small fixes, code updates, functional improvements, etc.
  • Training Support
    • Refresher training, review new/unused features, etc.
    • Review new functionality in updates & maintenance releases.
    • Training on previously unused functionality as requirements change.
    • Hands-on, walk-through, day-in-the-life sessions for new personnel.
  • Consulting Support
    • Business optimization, management, operations & agency-specific.
    • When asked, we are happy to advise on agency strategy (confidentially, of course!)
  • Version Support
    • All new/major releases & versions of AgencyMGR.
    • You get each new module & new, full version, when released.
    • All new functionality, new modules & new platforms.
  • REAL-IT CHECK
    • Annual review session of how our solutions are serving your needs.
    • Document changes needed & what we can do better in the year ahead.

Want to run better, lower costs, and increase profits at your agency?

Contact us!

search previous next tag category expand menu location phone mail time cart zoom edit close